What do we mean by UX?: We go way beyond design, adopting a more holistic approach to user experience. We examine the interactions between an organisation and its stakeholders (customers, shareholders, employees, members, subscribers, suppliers), paying particular attention to the touch points that shape the user journey. We measure improvements in commercial focused metrics including acquisition, conversion, retention, satisfaction, service costs and productivity to demonstrate a tangible return from your investment.
Trusted by the people who matter: Trusted by the people who matter: We have delivered UX improvements for a wide variety of organisations including start-ups, blue chips, SME’s and government bodies and applied them to a range of applications from websites, and e-commerce to Enterprise software and corporate portals.
6 Reasons why people choose to work with Howard Baines...
1. Trusted Advisor
we invest time understanding our clients business needs and objectives and use this knowledge to build long term relationships based on trust and value.
2. Unique Approach
Our holistic approach to user experience creates unique results for our clients, typically exceeding their expectations.
3. UX Lifecycle
Provides our clients with a proven methodology for integrating UX within their core business activities with our support and guidance every step of the way.
We believe in teamwork and aim to deliver our services as an integrated component of our client’s existing product development teams.
5. Tangible Results
We understand the commercial pressures of life and work with clients to demonstrate real and tangible results from their investment in user experience optimisation.
6. Transfer of Knowledge
We see knowledge transfer as a key part of any long term client engagement and we are committed to helping clients become more self sufficient.
Want to know more?
call us on +44 (0)208 755 3925 or email email@example.com
" NEW BLOG POST: How we read shown through eyetracking http://bit.ly/imN4zg " — howardbaines